Service structure

The PREETO service hub for Europe is based in Ottobrunn, outside Munich, Germany.

As we are moving forward with our customers, we are opening up further service partners in key European countries.

Download area

Here you can download the operating instructions:

Preeto Ebike System catalogue v01

Preeto Registration Service Tool

Help in realtime

Based on a digital platform, we provides real-time global support, making data and service request transmission quick and simple. : The PREETO After-sales engine Service Adapter and our diagnostic software, provides all the tools the dealer needs.

Preeto After-sales Replacement Parts are available through your country's service partners for quick and convenient access.
Dealers or bicycle manufacturers can register in our B2B platform to gain access to the Preeto diagnostic software.

Contact us

Do you have any question about our drive systems? Please get in touch.

Please use the contact form, so we can immediately assign your inquiry to the appropriate department.

Contact form
Online Inquiry

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